Frequently Asked Questions relating to our services and Joomla the free and open-source content management system (CMS) for publishing web content.

Can you produce a Joomla website from my sketch?

Yes, we can create a Joomla website from a sketch, or just a basic idea of what you want your website to be and can produce you a test site for review...

Continue reading

What languages are supported by Joomla?

Joomla speaks your language, whether you speak French, Japanese, or Farsi. If your site users speak one language and your administrators another, you ...

Continue reading

What is Referral or Referrer Spam?

Referral spam, also known as referrer spam, ghost spam or ghost referrals is created by spam bots visiting websites and artificially triggering page v...

Continue reading

How can I view my Joomla template module positions?

The module positions in your Joomla template can be viewed simply by adding /?tp=1 to your domain name in the address bar of your web browser. This fu...

Continue reading

Our Joomla site is running an out of date version, can you update it for us?

Yes we offer a Joomla site update service, we are familiar with the Joomla version update process and have performed thousands of successful Joomla up...

Continue reading

How do I find out exactly what version of Joomla I have?

To find out exactly what version of Joomla you have, when logged in to the Joomla back end the version is displayed on the top right on early versions...

Continue reading

What's a content management system (CMS)?

A content management system is software that keeps track of every piece of content on your website, much like your local public library keeps track of...

Continue reading

Can you move my Joomla site for me?

Yes, we are extremely experienced in moving Joomla sites from one host to another, we have successfully moved several hundred Joomla sites since 2005,...

Continue reading

I can't get information from my host, can you still move my Joomla site?

Yes, in most cases as long as we have a Joomla Super User/Super Admin login we can relocate your website, with these and FTP access it's even more lik...

Continue reading

What Joomla support can you provide?

We provide all levels of Joomla website support via our private and secure customer support helpdesk from simple Joomla modifications to complex websi...

Continue reading

I have lost my Joomla admin password, can you recover it?

Yes, this doesn't happen very often, but when requested we have recovered or changed Joomla Super Administrator/Super User passwords. Firstly if you h...

Continue reading

Can you add Google Analytics to our Joomla website?

Yes, we are experienced with adding Google Analytics to Joomla websites and have been doing so for many years. Most Joomla websites we produce or supp...

Continue reading

What is On Site SEO or on Page SEO?

On Site SEO, also referred to as on Page SEO refers to anything you can do on a web page itself to improve its search engine rankings. The priority be...

Continue reading

Can you build websites in languages other than English?

Yes, we build, support, and maintain Joomla websites websites in languages other than English including multiple language websites. To date we have pr...

Continue reading

Will Google penalise non SSL websites?

Yes, Google already penalise non SSL websites. The search engine giant is hot on website security and uses whether your site is deemed secure (if it’s...

Continue reading

Can you convert my Photoshop Document (PSD) to a Joomla Website?

Yes, we are experienced with slicing Photoshop files to create Joomla websites, landing pages, page elements, forms etc. We work with and produce many...

Continue reading

My host says my Joomla site is infected with malware, can you fix it?

Yes, we remove malware, and other malicious scripts, clean up and tighten up hosting accounts, and servers, add firewalls, and additional security to ...

Continue reading

How can I be sure there will be Joomla! support in the future?

Joomla is the most popular open source CMS currently available as evidenced by a vibrant and growing community of friendly users and talented develope...

Continue reading

How do I keep my Joomla site secure?

Security of your websites, email, and web space is extremely important, to keep your Joomla website secure first you need adequate, reliable and secur...

Continue reading

We have multiple Joomla sites, can you move them for us?

Yes, we are extremely experienced in moving multiple Joomla sites from one hosting account or server to another. Each situation is different, we also ...

Continue reading

At Joomla Fixers we provide remote on demand and routine Joomla Website Support, Website Design, Website Development, Website Maintenance, Website Marketing and Website Hosting services to both end users and web design studios alike Worldwide.

Our vast experience gained in supporting, repairing, building, hosting, maintaining and optimising Joomla websites since 2005 combined with our Joomla Website Support System enables us to work very efficiently.

Joomla Fixers-Joomla Website Support and Maintenance Specialists
Realvision Internet Limited
124 City Road
London, EC1V 2NX
United Kingdom


Terms and Conditions
Privacy Policy
Cookie Policy
Privacy-respecting analytics by Matomo

Secure Payments Powered by Stripe