Frequently Asked Questions relating to our services and Joomla the free and open-source content management system (CMS) for publishing web content.

Can you produce a Joomla website from my sketch?

Yes, we can create a Joomla website from a sketch, or just a basic idea of what you want your website to be and can produce you a test site for review...

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What languages are supported by Joomla?

Joomla speaks your language, whether you speak French, Japanese, or Farsi. If your site users speak one language and your administrators another, you ...

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What is Referral or Referrer Spam?

Referral spam, also known as referrer spam, ghost spam or ghost referrals is created by spam bots visiting websites and artificially triggering page v...

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How can I view my Joomla template module positions?

The module positions in your Joomla template can be viewed simply by adding /?tp=1 to your domain name in the address bar of your web browser. This fu...

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Our Joomla site is running an out of date version, can you update it for us?

Yes we offer a Joomla site update service, we are familiar with the Joomla version update process and have performed thousands of successful Joomla up...

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How do I find out exactly what version of Joomla I have?

To find out exactly what version of Joomla you have, when logged in to the Joomla back end the version is displayed on the top right on early versions...

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What's a content management system (CMS)?

A content management system is software that keeps track of every piece of content on your website, much like your local public library keeps track of...

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I can't get information from my host, can you still move my Joomla site?

Yes, in most cases as long as we have a Joomla Super User/Super Admin login we can relocate your website, with these and FTP access it's even more lik...

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Can you move my Joomla site for me?

Yes, we are extremely experienced in moving Joomla sites from one host to another, we have successfully moved several hundred Joomla sites since 2005,...

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What Joomla support can you provide?

We provide all levels of Joomla website support via our private and secure customer support helpdesk from simple Joomla modifications to complex websi...

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I have lost my Joomla admin password, can you recover it?

Yes, this doesn't happen very often, but when requested we have recovered or changed Joomla Super Administrator/Super User passwords. Firstly if you h...

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Can you add Google Analytics to our Joomla website?

Yes, we are experienced with adding Google Analytics to Joomla websites and have been doing so for many years. Most Joomla websites we produce or supp...

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What is On Site SEO or on Page SEO?

On Site SEO, also referred to as on Page SEO refers to anything you can do on a web page itself to improve its search engine rankings. The priority be...

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Can you build websites in languages other than English?

Yes, we build, support, and maintain Joomla websites websites in languages other than English including multiple language websites. To date we have pr...

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Will Google penalise non SSL websites?

Yes, Google already penalise non SSL websites. The search engine giant is hot on website security and uses whether your site is deemed secure (if it’s...

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Can you convert my Photoshop Document (PSD) to a Joomla Website?

Yes, we are experienced with slicing Photoshop files to create Joomla websites, landing pages, page elements, forms etc. We work with and produce many...

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My host says my Joomla site is infected with malware, can you fix it?

Yes, we remove malware, and other malicious scripts, clean up and tighten up hosting accounts, and servers, add firewalls, and additional security to ...

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How do I keep my Joomla site secure?

Security of your websites, email, and web space is extremely important, to keep your Joomla website secure first you need adequate, reliable and secur...

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We have multiple Joomla sites, can you move them for us?

Yes, we are extremely experienced in moving multiple Joomla sites from one hosting account or server to another. Each situation is different, we also ...

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What is Joomla?

Joomla is a free and open-source content management system (CMS), a web-based application providing multiple users with the capability to manage websi...

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We offer a wide range of services at Joomla Fixers, including remote on-demand and scheduled Joomla Website Support, Website Design, Website Development, Website Maintenance, Website Marketing, and Website Hosting. Our services cater to both end users and web design studios worldwide.

With over 15 years of experience in overseeing, fixing, constructing, managing, and enhancing Joomla websites since 2005, we are able to operate highly effectively thanks to our Joomla Website Support System.

Joomla Fixers-Joomla Website Support and Maintenance Specialists
Realvision Internet Limited
124 City Road
London, EC1V 2NX
United Kingdom


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