Website Hosting Services
Website Support Services
Website Support Services
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Armed with a wealth of knowledge and experience we have been building supporting and maintaining websites, internet projects and web servers for over two decades.
We can provide as much or as little support and maintenance as needed to meet your requirements.

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24/7/365 Cover

Our global remote Support and Maintenance services operate 24/7/365.

We have our own support system and can also work with your existing systems.

Our automated monitoring systems notify us if your site is down for example and we respond immidiately.

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Request Support

If you need help with an existing website, building new websites, hosting, servers, custom coding, or an internet project, have any questions, need some advice or to schedule a call contact us.
Just start a live chat or use our contact form and check out our helpdesk and ticketing system.

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Joomla Website Support and Maintenance

We have found that many site owners are totally unaware of the status of their websites, databases, and hosting environments, the potential risks of being compromised, and the implications of personal data held.

Also many site owners are paying extortionate hosting fees for below standard services running on out of date and insecure hosting environments.

Our full Joomla website and hosting audit includes analysing your hosting, hosting configuration, databases, website, installed software, backup system, performing security checks, and producing a report with our findings, and recommendations for discussion. We can then implement any required changes, of you can implement them yourself with as much or as little support from our experts as required.

Privacy Respecting Website Analytics

Following a lot of research and testing we use and highly recommend the Matomo open-source software solution where you don't need a degree in Analytics to understand it.  Matomo Analytics was designed with privacy in mind. It can be configured to follow even the strictest of privacy laws – like GDPR, HIPAA, CCPA, LGPD and PECR. Simply by using Matomo you will ensure all of your valuable information is private and owned by one person (you!) and that your website respects your visitors' privacy.  There are currently three options; Matomo have a cloud based solution starting at around $20 per month and they also offer a free trial so you can implement it and test it out alongside your current setup. We use a self hosted Matomo solution on our own servers and can add your site to Realvision Analytics for a nominal fee of $60 a year to contribute towards maintenance and hosting costs. With this you have access and receive a weekly report. You can also download the self hosted version for free and install, configure and maintain it on your own hosting or we can do this for you if required.

Implementing Privacy Respecting Website Analytics using data anonymisation techniques and retaining the data yourself removes the need for ugly and annoying cookie consent banners maintaining compliance with privacy laws like GDPR.

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Joomla Search Engine Optimisation

Search Engine Optimisation

Increase the visibility of your website within the organic, or free search results with our search engine optimisation (SEO) services.

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Website Availability Monitoring

Website Availability Monitoring

Our continuous website monitoring service tests website availability from multiple locations once every minute. If an issue is detected, additional tests are automatically performed, and a support ticket is automatically created in our helpdesk system.

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Website Performance Monitoring

Website Performance Monitoring

Our automated Website Performance Monitoring service tests website page load speed from multiple locations.

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Add Google Analytics

Implement Google Analytics

By implementing the free Google Analytics tool, or GA on your website you get an extremely in-depth look at your website performance including traffic sources, page views, entry and exit pages etc.

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Website and Hosting audits

Website and Hosting audits

Our full website and hosting audit includes analysing your hosting, hosting configuration, databases, websites, installed software, backup system, performing security checks, and producing a report with our findings, and recommendations for discussion.

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Website Support Helpdesk

Website Support Helpdesk

Once a website, or project enters our Support Helpdesk System a private secure support area is created where all documentation is kept.

Our helpdesk site is fully secure and we utilise a ticketing system for all requests initiated both by clients and out support staff.

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Joomla Experts available on demand

Joomla Experts available on demand

Armed with a wealth of knowledge and experience we have been developing websites for over twenty years. For the last sixteen years we have specialised in Joomla!,

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Website Training Services

Website Training Services

Remote training from content authoring, adding content, through search engine optimisation and marketing techniques, to maintaining your websites and keeping them secure and up to date.

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LATEST CONTENT

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This release continues Joomla 4’s high standards in accessible web design, highlighting Joomla's values of inclusiveness, simplicity and security into an even m...
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This release continues Joomla 4’s high standards in accessible web design, highlighting Joomla's values of inclusiveness, simplicity and security into an even m...
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Armed with a wealth of knowledge and experience we have been developing websites for over twenty years. For the last sixteen years we have specialised in Joomla!,
For promoting your brands, products or services, sharing news, or simply communicating with your site visitors we can produce branded fully responsive email templates....
A new website design can be applied to an existing website, or a new website is created and existing databases, content and graphics are imported as required.

We provide remote on demand and routine Website Development, Website Maintenance, Website Support, Website Marketing and Website Hosting services to both end users and web design studios alike all over the world.

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Latest statistics.
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Websites and Projects
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Support Tickets
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Submitting a PRE SALES ENQUIRY on our helpdesk will also create you an account for future access and ensures that all documentation relating to your projects is kept securely in one place enabling us to work very efficiently.

Alternativey you can send us a message via our CONTACT FORM