Hosting Joomla websites since it evolved as a fork of Mambo in 2005, we fully understand the requirements, how website hosting has evolved, and the consequences of not using adequate hosting. We have found that by keeping your Email and DNS hosting separate from your website hosting you gain a lot of flexibility and are not tied to a specific website host along with their unexpected price increases, degradation in performance, failure to update server resources etc.
Further flexibility can be achieved by storing daily site backups on external storage away from your host. Often website owners assume that the backups included or paid for with their web hosting are adequate and more often than not this is not the case. Often these are in a proprietary format, only accessible within the hosting account for restoration in the same hosting account or an account upgrade. See our Fast DNS Hosting for your Joomla Website and Backup your Joomla Website to external storage articles for additional information.
Managed Joomla combined with Managed Hosting is the best hosting option allowing you to focus on your business knowing that your Joomla website, Joomla Extensions and hosting are constantly maintained, keeping your website stable, secure and up to date. See our Managed Joomla and Managed Hosting article for further information.article for further information.
Shared Joomla website hosting is the most economical website hosting for non critical business websites or for personal and hobby websites as long as you use a very reliable host. See our Shared Joomla website hosting article for further information.
Cloud Joomla Website Hosting is unlike traditional shared website hosting which uses a single physical server to host multiple websites, cloud hosting distributes the resources for web hosting across a network of multiple virtual servers which can be spread across multiple geographic locations. See our Cloud Joomla Website Hosting article for further information.
Joomla VPS (virtual private server) Website Hosting is an option between shared and dedicated hosting utilising a separate virtual space for each user on a single physical server. Each virtual server has its own set of resources, ensuring that the hosted websites don't compete with each other for these resources. See our Joomla VPS Website Hosting article for further information.
Joomla Dedicated Server Hosting is recommended for high performance Joomla Website hosting with exclusive resource allocation providing high speed,security and reliability. Having dedicated resources allows websites to handle substantial traffic volumes and complex processing without the risk of degrading performance. Also enhanced security solutions can be implemented for specific needs or to comply with specific regulatory standards. See our Joomla Dedicated Server Hosting article for further information.
We fully understand Joomla hosting requirements, web server configurations, databases, firewalls and security and have been configuring, managing, maintaining and supporting Joomla hosting for all kinds of Joomla websites since 2005. Our vast experience gained combined with our Joomla Website Support System enables us to respond and work very efficiently with any Joomla hosting related issues.
For specific information regarding Joomla Website Hosting or Joomla Website Hosting Support CONTACT US to discuss your requirements, hosting and pricing options.
What Joomla Support Services do you provide?
We have worked on several hundred Joomla websites ranging from sites with a few pages to sites with several hundred thousand pages including multi language sites. Taking on all kinds of Joomla related projects, including;
- Adding additional functionality.
- Adding content delivery networks.
- Adding E-Commerce along with shopping carts.
- Adding multiple anti-spam solutions.
- Adding multiple languages.
- Adding payment gateways.
- Adding user management and subscription memberships.
- Building new Joomla websites.
- Customising Joomla extensions.
- Customising Joomla templates.
- Developing all kinds of forms including API integrations and auto field population using GeoIP services.
- Developing custom Joomla extensions.
- Developing custom Joomla templates.
- Implementing GDPR compliance.
- Implementing HTTP security headers.
- Joomla Extension Installation and configuration.
- Joomla Installation and configuration on your hosting.
- Joomla search engine marketing,
- Joomla search engine optimisation.
- Joomla site backup restoration on your hosting.
- Joomla version updates
- Joomla website speed optimisation.
- Live chat integration
- Making Joomla websites responsive and mobile friendly.
- Malware removal including file and database cleanup.
- Migrating existing websites to Joomla including WordPress and none CMS websites.
- Migrating Joomla websites from one host to another.
- Producing AMP versions of Joomla websites.
- Resolving security-related issues.
- SSL certificate installation.
along with support and training, and anything required to keep Joomla Websites fast, functional, secure, and stable
To
order hourly Joomla Specialist Support and Maintenance service, press the add to cart button, select a minimum of one hour and submit a ticket on our helpdesk.
Once you become a customer you get access to a Highly Experienced Joomla Developer and;
- Access to our secure private support helpdesk site where access credentials are kept along with tasks and changes which are documented in detail.
- Use of our ticketing system where bugs can be reported, questions asked, and additional features can be requested.
Do you take backups?
Yes, prior to making any changes to your Joomla website;
- We ensure you have an adequate backup system in place and take a backup of the site and database. Our preferred backup component is Akeeba Backup Professional for Joomla! (Commercial License $55), If your site doesn't already have it we will Install and configure it on your website.
- When a site has major issues or requires major extension upgrades, major Joomla version upgrades, template or template framework upgrades, major PHP version changes etc.. we clone the site and produce a test site to test changes prior to making changes to your live site. We are very experienced and understand which updates are safe and which updates cause problems. We prefer to put a test site on a sub domain to achieve some separation from a live site but this all depends on your hosting setup.
We have several VPS servers including a development Ubuntu/Plesk server with big storage attached where most Joomla sites we manage transfer an encrypted backup to each day. Apart from backup storage this is very useful to spin up a copy of a site for development, Joomla or PHP updates etc. This is useful if your host only allows one database for example and a test site is required for major updates, also on some occasions we have set up an older PHP version that most hosts don't allow so we can restore an old broken site for development.
Our Joomla Website Backup Services are available to ensure you constantly have a daily secure encrypted backup of your Joomla Website and database stored externally from your hosting.
Can you update our Joomla version and extensions?
Yes, for Joomla version updates order our hourly support see Joomla Specialist Support and Maintenance and press the add to cart button, select a minimum of one hour and submit a ticket on our helpdesk
Once you become a customer you get access to a Highly Experienced Joomla Developer and;
- Access to our secure private support helpdesk site where access credentials are kept along with tasks and changes which are documented in detail.
- Use of our ticketing system where bugs can be reported, questions asked, and additional features can be requested.
Once an order is placed for the first time and paid for we create you a user account on our secure private support helpdesk site where we will request information which you can provide securely, Your access credentials will be emailed to you as soon as your account is created.
Prepaid support it given high priority, with all of our hourly support time is charged in 10 minute increments and the week ends each Sunday at midnight UK time. All time is logged in your private area on our secure private support helpdesk and detailed invoices are issued weekly along with account statements.
What about major Joomla updates, rebuilds and redesigns?
If you are considering major updates and getting your site stable, fast, secure and to the Latest Joomla version see our Joomla Website and Hosting Audit service. Our full audit of the Joomla Website and Hosting including extensions, templates, overrides, SEO status, page delivery speed status, configuration and security.
Following the audit and testing you will receive a detailed report including the status of your site and your hosting along with detailed recommendations and options for updating your site including templates and extensions.
You can then address the issues yourself, use your existing developer or use our Joomla Specialist services to ensure that your site is stable and secure and your hosting is adequate and configured correctly.
Once you become a customer you get access to a Highly Experienced Joomla Developer and;
- Access to our secure private support helpdesk site where access credentials are kept along with tasks and changes which are documented in detail.
- Use of our ticketing system where bugs can be reported, questions asked, and additional features can be requested.
I have an Urgent Joomla website problem, can you help?
Yes, we have a Joomla Website and Hosting Diagnostics service for these situations. We analyse the Joomla website errors if web pages are broken or a site is down and create a detailed report with a list of recommendations for resolving issues on the site. If we have a solution that can be applied quickly even as a temporary fix we will fix the issue for you.
Based on the analysis you will be provided with a detailed report and a list of recommendations for resolving issues on the site. You can then address the issues yourself, use your existing developer or use our Joomla Specialist services.
Includes;
- Access to our secure private support helpdesk site where all analysis, testing, recommendations, and changes are documented in detail.
- Use of our ticketing system where bugs can be reported, questions asked, and additional features can be requested.
Once an order is placed for the first time and paid for we create you a user account on our secure private support helpdesk site where we will request information which you can provide securely, Your access credentials will be emailed to you as soon as your account is created.
Please note that even though we produce and maintain Joomla websites in multiple languages for multiple clients worldwide our native language is English.
Can you move our Joomla website?
Yes, moving, transferring or migrating and all kinds of Joomla websites between multiple hosting providers since 2005 we have a great deal of experience. Even though hosting configurations have become a lot more Joomla friendly over the last couple of years we still find on occasions that we need to make a few configuration changes.
We move Joomla Websites on a regular basis between Shared Hosting, Cloud Hosting, VPS Hosting and Dedicated Servers as well as setting up backup copies of sites for clients. All settings and changes are documented on our Private Joomla Website Support System along with access credentials which enables us to work very efficiently if we ever need to re-visit a project at a later date.
To move your Joomla website order our Joomla Website Migration service and submit a ticket on our helpdesk
Do you provide ongoing Joomla Support and Maintenance?
Yes we provide ongoing Joomla Support and Maintenance Services to keep your Joomla website and extensions up to date. Once a site is added to our support system we usually agree a maximum monthly spend which will never be exceeded without prior authorisation and the site is kept up to date on a regular basis.
Contact us to discuss ongoing Joomla Support and Maintenance Services.
Once you become a customer you get access to a Highly Experienced Joomla Developer and;
- Access to our secure private support helpdesk site where access credentials are kept along with tasks and changes which are documented in detail.
- Use of our ticketing system where bugs can be reported, questions asked, and additional features can be requested.
If you are considering major updates and getting your site stable, fast, secure and to the Latest Joomla 5 version see our Joomla Website and Hosting Audit service
It's extremely important to keep your Joomla installation, and extensions up to date to keep your website fast and minimise the risk of your site being compromised, you should also check that you are not using vulnerable extensions by visiting Joomla! Vulnerable Extensions List.
Many site owners are totally unaware of the status of their Joomla websites, databases, and hosting environments, the potential risks of being compromised, and the implications of private personal data held. Also many site owners are paying extortionate hosting fees for below standard services running on out of date and insecure hosting environments.
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