Live Website Chat Services

Live Website Chat Services
Live chat software enables customer service agents to engage with website visitors in real time, chat with visitors and convert them into customers. The visitor sees a live chat widget on your website which can consist of a simple button they click to innate a chat and/or proactive chat invitation popups can be displayed automatically depending on various conditions which can include;
  • A visitor remaining on a page for a pre defined time period of 30 seconds for example.
  • The Geo Location of the visitor.
  • A returning visitor.
  • The third page a visitor has viewed.
You can automate your proactive communication messages for different things which can include messages specific to;
  • The page they are viewing
  • Visitors location
  • The the time of day
  • Visitors Language
Proactive chat invitations can be restricted to display only when you have enough agents available.

Agents utilise web based desktop or mobile applications with highly advanced automation which can include;
  • Allocating customers into groups
  • Pre defined replies
  • Assigning different messages to different agents
  • Routing the message into a CRM or helpdesk system

Live chat can provide an amazing customer experience and increase the customer retention rate for online businesses. We can implement multiple live chat solutions into websites and also configure agent applications as well as proide agents and support.

What Joomla Support Services do you provide?

Supporting, building, hosting, maintaining and optimising and all kinds of Joomla websites since 2005 we have gained vast experience. This combined with our Joomla Website Support System enables us to work very efficiently with any Joomla related project.

We have worked on several hundred Joomla websites ranging from sites with a few pages to sites with several hundred thousand pages including multi language sites. Taking on all kinds of Joomla related projects, including;

  • Adding additional functionality.
  • Adding content delivery networks.
  • Adding E-Commerce along with shopping carts.
  • Adding multiple anti-spam solutions.
  • Adding multiple languages.
  • Adding payment gateways.
  • Adding user management and subscription memberships.
  • Building new Joomla websites.
  • Customising Joomla extensions.
  • Customising Joomla templates.
  • Developing all kinds of forms including API integrations and auto field population using GeoIP services.
  • Developing custom Joomla extensions.
  • Developing custom Joomla templates.
  • Implementing GDPR compliance.
  • Implementing HTTP security headers.
  • Joomla Extension Installation and configuration.
  • Joomla Installation and configuration on your hosting.
  • Joomla search engine marketing,
  • Joomla search engine optimisation.
  • Joomla site backup restoration on your hosting.
  • Joomla version updates
  • Joomla website speed optimisation.
  • Making Joomla websites responsive and mobile friendly.
  • Malware removal including file and database cleanup.
  • Migrating existing websites to Joomla including WordPress and none CMS websites.
  • Migrating Joomla websites from one host to another.
  • Producing AMP versions of Joomla websites.
  • Resolving security-related issues.
  • SSL certificate installation.
along with support and training, and anything required to keep Joomla Websites fast, functional, secure, and stable

To order hourly Joomla Specialist Support and Maintenance service, press the add to cart button, select a minimum of one hour and submit a ticket on our helpdesk.
Once you become a customer you get access to a Highly Experienced Joomla Developer and;
  • Access to our secure private support helpdesk site where access credentials are kept along with tasks and changes which are documented in detail.
  • Use of our ticketing system where bugs can be reported, questions asked, and additional features can be requested.

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We offer a wide range of services at Joomla Fixers, including remote on-demand and scheduled Joomla Website Support, Website Design, Website Development, Website Maintenance, Website Marketing, and Website Hosting. Our services cater to both end users and web design studios worldwide.

With over 15 years of experience in overseeing, fixing, constructing, managing, and enhancing Joomla websites since 2005, we are able to operate highly effectively thanks to our Joomla Website Support System.

Joomla Fixers-Joomla Website Support and Maintenance Specialists
Realvision Internet Limited
124 City Road
London, EC1V 2NX
United Kingdom


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