Yes, this doesn't happen very often, but when requested we have recovered or changed Joomla Super Administrator/Super User passwords. Firstly if you have access to the email address that was used for the admin user, and you have made the "lost password" feature available on the front end, the simplest thing is to do is to use the "lost password" Front-end function. The site will send an e-mail to the user's e-mail address and allow you to change the password.
If this isn't possible then as long as you have access to the MySQL database using phpMyAdmin, the password can be changed, or a new Super Administrator/Super User user can be added.
If you are locked out of your Joomla site and require assistance please complete a free proposal request
The May issue of the Joomla Community Magazine is here! Our stories this month:
Editors Introduction
Celebrate the First Year of the Spanish JCM!, by Alice Grevet
Feature Stories
Tracking the Trends of Joomla, by Helvecio da Silva
Welcome Sarah Watz, New OSM President, by Dianne Henning
Project News
Leadership Highlights May 2014, by Marijke...
The Joomla! Project and the Production Leadership Team are proud to announce the release of Joomla! 3.2.4 and 3.3, the latest releases of the 3.x release series.
If you are currently running Joomla! 3.2 on a server with PHP 5.3.10 or later, we encourage you to update immediately to Joomla! 3.3... The Joomla Project is pleased to announce the immediate availability of Joomla 2.5.20.
The update process is very simple, and complete instructions are available here. Note that there are now easier and better ways of updating than copying the files with FTP.
Download
New Installations: Click here to download Joomla 2.5.20 (Full package)...
The Joomla! Project is pleased to announce the availability of the Joomla! 3.3 Release Candidate. Community members are asked to download and install the package in order to provide quality assurance for the forthcoming 3.3 release, which is scheduled for release on or around April 30th, 2014.
A big thank you...
The Joomla! Project is pleased to announce the availability of Joomla! 3.3 Beta 3. Community members are asked to download and install the package in order to provide quality assurance for the forthcoming 3.3 release, which is scheduled for release on or around April 30th, 2014.
A big thank you goes...
Joomla Announcements
Joomla! - the dynamic portal engine and content management system
Joomla Community Magazine | May 2014
Joomla! 3.3.0 Released
Joomla! 2.5.20 Released
Joomla! 3.3 Release Candidate Released
Joomla! 3.3 Beta 3 Released