Make site mobile friendly and update extensions
This involved backing up a site, performing a security audit, updating the Joomla version and all extensions, adding additional security to the site, implementing Google reCAPTCHA on contact forms, and making the site responsive and mobile friendly using CSS.
Good work, and very good and fast Communication.
It's extremely important to keep your Joomla installation, and extensions up to date to minimise the risk of your site being compromised, you should also check that you are not using vulnerable extensions by visiting Joomla! Vulnerable Extensions List.
Many Joomla website problems which often result in downtime can be avoided by simply updating your Joomla extensions on a regular basis and your Joomla version whenever they are released along with running daily site backups.
Make sure you are in control of your backups, you have copies stored safely external to your hosting provider and that you know where they are located and how to restore them. Make sure you are in control of your backups, make sure they are encrypted and you have copies stored safely external to your hosting provider and that you know where they are located and how to restore them.
Don't just take your hosting providers word for it, more often than not they back up your entire hosting account and not individual websites and store them in a proprietary system to lock you in to renewals etc.
We host, manage, maintain, support and update multiple Joomla websites, to discuss your Joomla website update and website maintenance needs submit a ticket on our helpdesk and we will get back to you with the available options. SUBMIT TICKET