Website Availability Monitoring
Our continuous website monitoring service tests website availability from multiple locations once every minute. If an issue is detected, additional tests are automatically performed, and a support ticket is automatically created in our helpdesk system.
Our support team are notified, an investigation commences, followed by the relevant actions to restore the site.
Statistics are maintained and prove very useful when issues are detected. For example an issue occurring at the same time each day, week, or month is often caused by a server executing routine tasks, which can be modified to rectify the issue.
We provide a basic service free of charge monitoring once every five minutes to all of our active clients, logs are retained for 30 days. For those who requre access to logs and statistics we offer a premium service for a nominal fee of $50 per year per domain name or URL, this includes testing once per minute, retaining logs for a year, and downtime notification email to your email address as well as auto creation of a support ticket in our helpdesk system.