Frequently Asked Questions relating to our services and Joomla the free and open-source content management system (CMS) for publishing web content.

I have lost my Joomla admin password, can you recover it?

Yes, this doesn't happen very often, but when requested we have recovered or changed Joomla Super Administrator/Super User passwords. Firstly if you h...

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Can you add Google Analytics to our Joomla website?

Yes, we are experienced with adding Google Analytics to Joomla websites and have been doing so for many years. Most Joomla websites we produce or supp...

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What is On Site SEO or on Page SEO?

On Site SEO, also referred to as on Page SEO refers to anything you can do on a web page itself to improve its search engine rankings. The priority be...

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Can you build websites in languages other than English?

Yes, we build, support, and maintain Joomla websites websites in languages other than English including multiple language websites. To date we have pr...

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Will Google penalise non SSL websites?

Yes, Google already penalise non SSL websites. The search engine giant is hot on website security and uses whether your site is deemed secure (if it’s...

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Can you convert my Photoshop Document (PSD) to a Joomla Website?

Yes, we are experienced with slicing Photoshop files to create Joomla websites, landing pages, page elements, forms etc. We work with and produce many...

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My host says my Joomla site is infected with malware, can you fix it?

Yes, we remove malware, and other malicious scripts, clean up and tighten up hosting accounts, and servers, add firewalls, and additional security to ...

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How can I be sure there will be Joomla! support in the future?

Joomla is the most popular open source CMS currently available as evidenced by a vibrant and growing community of friendly users and talented develope...

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How do I keep my Joomla site secure?

Security of your websites, email, and web space is extremely important, to keep your Joomla website secure first you need adequate, reliable and secur...

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We have multiple Joomla sites, can you move them for us?

Yes, we are extremely experienced in moving multiple Joomla sites from one hosting account or server to another. Each situation is different, we also ...

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What is Joomla?

Joomla is a free and open-source content management system (CMS), a web-based application providing multiple users with the capability to manage websi...

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I installed with my own language, but the Back-end is still in English

A lot of different languages are available for the Back-end, but by default this language may not be installed. If you want a translated Back-end, get...

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Does the PDF icon render pictures and special characters?

Yes! Prior to Joomla! 1.5, only the text values of an Article and only for ISO-8859-1 encoding was allowed in the PDF rendition. With the new PDF libr...

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What is the difference between Archiving and Trashing an Article?

When you Archive an Article, the content is put into a state which removes it from your site as published content. The Article is still available from...

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What is the purpose of the collation selection in the installation screen?

The collation option determines the way ordering in the database is done. In languages that use special characters, for instance the German umlaut, th...

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How do I localise Joomla! to my language?

In Joomla! 1.5 all User interfaces can be localised. This includes the installation, the Back-end Control Panel and the Front-end Site. The core relea...

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At Joomla Fixers we provide remote on demand and routine Joomla Website Support, Website Design, Website Development, Website Maintenance, Website Marketing and Website Hosting services to both end users and web design studios alike Worldwide.

Our vast experience gained in supporting, repairing, building, hosting, maintaining and optimising Joomla websites since 2005 combined with our Joomla Website Support System enables us to work very efficiently.

Joomla Fixers-Joomla Website Support and Maintenance Specialists
Realvision Internet Limited
124 City Road
London, EC1V 2NX
United Kingdom


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