Frequently asked questions
If you have a question relating to Joomla websites, and can't find the answer here in this section feel free to CONTACT US
To find out exactly what version of Joomla you have, when logged in to the Joomla back end the version is displayed on the top right on early versions or in the footer of recent versions.
Alternatively mouseover Help and then click System Info on older versions, or click Site-System information on more recent versions.
It's important to keep your Joomla version up to date, many updates are released for security reasons to prevent your Joomla site from being compromised.
Yes, this doesn't happen very often, but when requested we have recovered or changed Joomla Super Administrator/Super User passwords.
Firstly if you have access to the email address that was used for the admin user, and you have made the "lost password" feature available on the front end, the simplest thing is to do is to use the "lost password" Front-end function. The site will send an e-mail to the user's e-mail address and allow you to change the password.
Yes, we are experienced with adding Google Analytics to websites and have been doing so for many years. Most of the websites we produce, or support include the Google Analytics web analytics solution to give a rich insight into their website traffic and marketing effectiveness.
We can also integrate Google Analytics in your Joomla Administration panel where you can manage titles, descriptions, and tags, along with monitoring site perfrormance.
We can also remove malware, infected files, and clean up infected databases.
- We have multiple Joomla sites, can you move them for us?
- Our Joomla site is running an out of date version, can you update it for us?
- What support can you provide?
- How can I view my template module positions?
- Where can I host a Joomla website?
- What's a content management system (CMS)?
- What languages are supported by Joomla! 1.5?
- What is the difference between Archiving and Trashing an Article?